babelforce - Cloud-based Call Center

Together with babelForce, we bring call center to the new era. With babelForce-services we integrate international and local phone-call needs to be part of total customer collaboration solutions.

Complete Phonecall Solution from Cloud

  • Automate your call and SMS
  • Use any device, GSM-phone, VoIP-phone, softphone...
  • Define phone queues as you like, withput any programming projects
  • Phone records to be as a daily work
  • Tightly integrated to Zendesk - Your agents can work with Zendesk interface, no need to go to other systems
  • Full reporting integrated to other Zendesk reporting data

babel_force_b

Key Features

  • Complete phone solution
  • Control calls and SMS easily, create groups, automate whole call and SMS handling
  • Choose one or more local numbers from different countries - transfer existing numbers to be part of solution
  • Use any device to answer calls, GMS, VoIP etc.
  • IVR - Let your customers to tell you when it's best time to answer
  • Full reports about call and SMS activity, integrated to Zendesk reporting
  • You can yourself configure system, change call control, and voice notes...
  • Phone records to be part of the workflow
  • Phonecall into Zendesk - Answer, call and control your presense with Zendesk app
  • Callback and voicebox

Pricing

babelForYou

146€ /kuukausi

  • babelforcen platform - full solution to handle phonecalls and SMSs
  • 5 simultaneous phone agents
  • Complete Zendesk-integration
Connect

Example Number Pricing

25€ setup, 5€ /month

  • Local country number
  • You may transfer your existing number, with separate request
Contact

Additional Agents

29 € /month

  • You pay only agents you need
  • Easy to scale for big organizations also
Contact

Pepron offers also configuration, tailoring and development services to complete your needs