B2B Customer Support and Customer Support Portal for Ideal GRP

Pepron provided B2B customer support and customer support portal for Ideal GRP.

The three Siemens Digital Industries Software solutions channel partners have announced to join forces under the IDEAL Group brand. The merged IDEAL Group creates a resource pool that can undertake any size of digital enterprise initiative, adding unique value to new and existing customers in the discrete manufacturing or process industry. The new digital solutions powerhouse covers the Nordic countries and the Baltics region, employing 110 persons.

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The offering of the merged IDEAL PLM Group services and solutions covers customer needs from establishing an end-to-end digital strategy and providing digitalized processes with state-of-the-art tools to securing successful business transformation with an ability to support customers through years to come.

Individually each of the merged businesses have gained in-depth knowledge and industry expertise in delivering digital enterprise solutions over decades. The merged IDEAL PLM Group is in the position of scaling up this competence to a new level and offer unique value for customers with holistic digital enterprise solutions. The merger creates a competence pool that can undertake any size of digital enterprise initiative, either in the discrete manufacturing or in the process industry.