Webshop Customer Service

Pepron provided Zendesk-based customer service solution for Lumise.

Webshop Customer Service

Lumise webshop is the most modern in its field and makes purchasing and possible returns as easy as possible for their customers.

They were previously known by the name of Erikoistekniikka.fi (Suomen Erikoistekniikka) for nearly ten years. Changing the name was part of their aim to expand operations to international markets.

Lumise webshop

Lumise is a company that spesializes in importing and selling vehicle electronics and lighting products. Lighting products and solutions for automotive and working machinery as well as recreational vehicles is their core competence and main product line in which they are the largest webshop in Finland.

Lumise offers professional customer service including advice for questions with product installation and use.