Customer Service and Internal IT Help Center for Lapti
Pepron provided Zendesk-based customer service solution and internal IT Help Center for Lapti.
Lapti Group is a building services company that specialises in building homes and care premises. In addition to residential and care premises production, the company produces building technology services both as a part of its construction projects and for external customers. Lapti Group is one of the most rapidly growing and profitable Finnish developers. Lapti Group’s turnover in 2018 was EUR 284 million with 800 employees.
Committed personnel, knowledgeable property development and the cost-effective design and build model create clear benefits to customers. They are evident as functional plans, inter-joined design and HVAC and electrical solutions and cost savings.
Lapti is one of the most rapidly growing Finnish construction and building technology groups. In addition to residential and care premises production, the group produces building technology services both as a part of its construction projects and for external customers. The group has approximately 700 employees.