Customer Service for Veke
Pepron provided Zendesk-based multi-channel customer service solution with integrations to backend systems for Veke.
Veke is an easily approachable webshop for every stage of a home builder’s life. Veke is a homely, northern Finnish family business with a positive and warm customer service attitude, as well as an attentive and life-serving webshop.
Veke has been operating in Lapland for 30 years. For a family business like Veke, family-centered values are naturally an important part of the business. Family focus is reflected in customer service, product range, and communication. The content of Veke’s communications always strive to emphasize home-like, easy to shop, and approachable webshop. Veke also offers always suitable prices for different lifestyles and different families and an original range of home products.
Veke is a homely furniture store and a northern Finnish family business that recognizes the way of life behind a comfortable home. Veke serves homes and offers solutions for every stage of a home decorator’s life.
We are a young, active and fast-growing furniture retailer located in Ranua, Northern Finland. The webshop operates throughout Finland and is one of the largest in Finland. Our stores are in Vantaa, Rovaniemi, Ranua, and Oulu.